Case Study

6-month memory leak issue resolved in 48 hours for Fortune 500 Aerospace/Defense Company.

Memory leak issues made a business critical application not usable. The app consistently crashes after three hours in the production environment. Application was not production ready.

Client:
A Fortune 500 leader in aerospace and defense.
Services:
Technologies used:
R/Shiny
astellas
Genmab
merck
johnson and johnson
World Health Organisation
Kenvue
Phuse
Phuse
Phuse
Phuse
Phuse
astellas
Genmab
merck
johnson and johnson
World Health Organisation
Kenvue
Phuse
Phuse
Phuse
Phuse
Phuse

Table of contents

Before:
A critical business application crashed every three hours due to memory leaks, making it unusable despite six months of internal efforts.
After:
The app became production-ready within 48 hours by fixing memory leaks, optimizing computations in the database, and reducing per-user memory usage from over 1GB to 200MB.

Business Problem

Memory leak issues made a business critical application not usable. The app consistently crashes after three hours in the production environment. Application was not production ready.

Solution

Quickly identified the root cause of the problem. 

We moved computations to the database. Minimized memory footprint of the app and per user. Team fixed memory leak.

Impact

Application was production ready in 48 hours after 6 months of investing client’s team time to do it.

We decreased the memory footprint per user 5 times from over 1GB to 200MB.

Solid communication, clever developments!
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